Contact Us

You can contact us at support@joan-online-store.com

[Our GeenFriendlyHome store on Amazon.com only sells in the USA. Goods are shipped by Amazon and should reach you within a few days in the USA.] 

This store only sells to the United States, Canada, United Kingdom, Australia, New Zealand, Singapore and a number of other countries at this time.

We may charge shipping costs for all Free Product giveaways whenever we run special promotions. We provide Free Shipping for all other products.

We accept payments by PAYPAL or STRIPE (credits cards).

Products ordered by you should arrive in 20-50 days, but can sometimes take longer, depending on where you live and the shipping arrangements available at the shipping rate we charge you. You can track most orders at any time after purchase of your product for most orders and shipping destinations.

Our refund and other policies can be found at the Footer of our Home page.